Frequently Asked Questions
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About Our Service
Who is RegoChecker.au?
We are an online PPSR service dedicated to delivering accurate and reliable reports, helping Australians make informed decisions when purchasing used vehicles.
Are the reports really only $1?
Our $1 trial gives you access to 10 PPSR reports during a 7-day period, providing great value for those needing detailed vehicle history checks. You may cancel anytime during this trial. After the trial, the $19.99/month subscription ensures continued access at a fraction of the cost of buying reports individually.
Who is the service for?
Our service is perfect for car dealers or frequent buyers who need regular access to instant PPSR reports, as well as casual users looking for an affordable and efficient way to check vehicle history.
How do I cancel?
You can cancel your subscription anytime by logging into your account with the temporary password emailed to you after checkout. Navigate to Account Settings > Subscription Settings, and select Cancel Subscription. If you need help, click "Forgot your password?" to reset it or email us at [email protected].
Can I get a refund?
We understand subscription charges can sometimes be unexpected. If you’d like to discuss your charge or request a refund, please email us at [email protected]. Our team is here to help resolve any concerns promptly.
Is this a scam?
Not at all. RegoChecker.au is a legitimate service designed to provide affordable PPSR reports. Our subscription model ensures regular users get the best value, and even casual users can make the most of our $1 trial. Transparency is important to us, and our team is always here to assist with any questions.
About PPSR Reports
What is a VIN?
A Vehicle Identification Number (VIN) is a unique code used to identify individual motor vehicles.
Where can I find the VIN on my vehicle?
The VIN can be found on the vehicle itself, often on the dashboard, door frame, or engine, as well as on the vehicle's registration certificate and insurance policy.
What if the VIN isn’t 17 characters long?
If the VIN is less than 17 characters, it could be from a pre-1989 vehicle. Older vehicles may have different VIN lengths.
What about vehicles manufactured before 1989?
Vehicles manufactured before 1989 may have VINs that vary in length from 11 to 17 characters. PPSR checks may not have complete information on these vehicles.
Why is it important to verify the VIN on the vehicle matches the documents?
Ensuring the VIN on the vehicle matches the registration and insurance documents prevents potential fraud and confirms the car’s identity.
What is a PPSR check?
A PPSR check provides details about whether a car has a financial encumbrance, meaning whether money is owed on a loan linked to the vehicle.
What does the term ‘REVS check’ refer to?
A REVS (Register of Encumbered Vehicles) check was the previous name for what is now called a PPSR check, which identifies if there is any debt linked to a vehicle.
Why should I do a PPSR check?
A PPSR check can reveal if there is any outstanding finance on a vehicle, helping you avoid buying a car that could be repossessed.
Can I conduct a PPSR check myself?
Yes, you can perform a PPSR check online using the VIN or registration number. There are various services that provide this information.
How much does a PPSR check cost?
The cost of a PPSR check is generally low, often under $10, and can be done through online platforms authorized by the government.
What does it mean if a vehicle has an encumbrance?
An encumbrance means the vehicle has outstanding finance, and the lender has an interest in the vehicle, which could lead to repossession if the debt is not cleared.
What happens if I buy a car with an encumbrance?
If you buy a car with an encumbrance, the lender could repossess the vehicle if the previous owner fails to repay the debt.
What is the risk of buying a car with an encumbrance?
The main risk is that the car could be repossessed if the previous owner’s debt is not settled, leaving you without the vehicle and potentially out of pocket.
Why should I do a registration check?
A registration check ensures that the vehicle is legally registered and the details match what’s recorded in official databases.
Can I check a car’s history if I only have the registration number?
Yes, you can perform a basic check using the registration number, but for detailed history, the VIN is usually required.
How can I check if a car is stolen?
A PPSR check can reveal if a vehicle is reported as stolen, preventing you from buying a car that could be seized by authorities.
What should I do if the car I want to buy has a stolen vehicle record?
If a vehicle is reported as stolen, do not purchase it. Contact the authorities and report the situation.
What does ‘unrecovered theft’ mean?
Unrecovered theft refers to a vehicle that was reported stolen and has not been recovered. If you buy such a vehicle, it could be seized by authorities.
What is a written-off vehicle?
A written-off vehicle is one that has been damaged beyond repair or is uneconomical to repair, classified as either a statutory write-off or a repairable write-off.
Can I register a written-off vehicle?
A statutory write-off cannot be registered, while a repairable write-off may be re-registered after being repaired and passing necessary inspections.
How do I know if a car has been involved in a major accident?
A car history check can reveal if the vehicle has been written off due to a major accident or other severe damage.
What is a flood-damaged vehicle?
A flood-damaged vehicle is one that has been partially or fully submerged in water. It may have severe internal damage, which might not be immediately visible.
What is a hail-damaged vehicle?
A hail-damaged vehicle has sustained damage from hailstorms, which can range from minor dents to significant structural damage.
What does ‘impact damage’ mean on a car history report?
Impact damage indicates that the vehicle has been in a collision or another incident where it suffered a significant force, potentially affecting its structural integrity.